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Privacy Policy

A legal disclaimer

The explanations and information provided in this Privacy Policy are general and high-level explanations of how Sweet Juliette Design Studio handles personal data, and are not legal advice. You should not rely on this document as a substitute for professional legal counsel, and you remain responsible for ensuring that your privacy practices comply with all applicable laws in your jurisdiction.

Sweet Juliette Design Studio strongly recommends that you seek independent legal advice to help you understand your obligations and to assist you in tailoring this Privacy Policy to your specific business activities, data flows, and customer base.

What this Privacy Policy covers

This Privacy Policy describes how Sweet Juliette Design Studio (“we”, “us”, or “our”) collects, uses, discloses, processes, and manages the personal data of visitors and customers when they use our website https://www.sjdesignstudios.com/ (the “Site”) and related services. It also explains our general commitment to protecting your privacy and the technical and organizational measures we implement to safeguard your information.

Because different jurisdictions impose different legal requirements on the content of a privacy policy, some rights and obligations described here may apply only if required by the laws that govern our relationship with you. As data protection laws evolve, including India’s Digital Personal Data Protection regime, we may update this Policy from time to time and will indicate the “Last Updated” date at the top.

Types of information we collect and how we collect it

We may collect the following categories of information, depending on how you interact with our Site and services:​

  • Contact and identity information: such as your name, email address, phone number, and postal address when you place an order, book a consultation, or contact us.​

  • Order and transaction information: such as items purchased, order value, billing details, and limited payment-related information necessary to complete transactions, processed via secure third-party payment providers.​

  • Technical and usage information: such as IP address, device identifiers, browser type, pages viewed, session duration, and referring URLs, collected through cookies and similar technologies implemented via our website platform provider.​

  • Communication information: such as your messages, feedback, or inquiries sent by email, contact forms, or social media channels linked from the Site.​

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We collect information directly from you when you provide it (for example, when placing an order or subscribing to a newsletter) and automatically through your use of the Site (for example, via cookies and analytics tools).

Why we collect and use this information

We generally use your information for the following purposes:​

  • To operate, maintain, and improve our Site and services, including our online portfolio and booking experiences.​

  • To process and fulfill your orders, including payment processing, production, packaging, and shipping of products.​

  • To communicate with you about your orders, appointments, support requests, and updates related to our services.​

  • To send you marketing communications (where permitted by law), such as information about new collections, offers, or events, with the option to opt out at any time.​

  • To comply with legal obligations, enforce our terms and conditions, and protect our rights, safety, and that of our customers.​

When required by applicable law, we rely on your consent, our contractual obligations, our legitimate interests (such as improving services), or legal obligations as a legal basis for processing your personal data

Sharing your information with third parties

We do not sell your personal data to third parties. However, we may share your information with the following categories of recipients where necessary:​

  • Service providers: such as website hosting, payment processing, shipping, analytics, and email service providers that help us operate our business and Site.​

  • Professional advisers: such as legal, accounting, or compliance consultants, when needed to protect our business or comply with legal requirements.​

  • Authorities and regulators: where required to do so by law, regulation, or legal process, or to respond to valid governmental requests.​

When we share personal data with service providers, we use appropriate contractual and security measures to help ensure that your data is processed in a manner consistent with this Policy and applicable data protection laws.

Cookies and similar technologies

Our Site uses cookies and similar technologies provided or supported by our website platform and third-party tools to enable essential functionality, improve performance, and analyze how visitors use the Site. Cookies may collect technical data, such as IP address, device information, and usage patterns, which help us understand and optimize user experience.​

Depending on your location and applicable law, you may have options to manage cookie preferences through your browser settings or through tools provided on the Site.

Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including providing our services, complying with legal, accounting, or reporting requirements, and resolving disputes. Retention periods may vary depending on the type of information and the nature of our interactions with you, and we may need to retain certain transactional and log data for minimum periods required by applicable law.

Your rights and choices

Your rights in relation to your personal data depend on the data protection laws that apply in your jurisdiction but may include:​

  • The right to request access to, or a copy of, the personal data we hold about you.​

  • The right to request correction of inaccurate or incomplete data.​

  • The right to request deletion of your data, subject to legal or contractual obligations to retain certain information.​

  • The right to object to or restrict certain types of processing, such as direct marketing.​

  • The right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.​

To exercise any of these rights (where they apply), or to raise questions about your data, please contact us using the details in the “Contact us” section below

Children’s privacy

Our Site and services are not primarily directed at children, and we do not knowingly collect personal data from children without the consent of a parent or legal guardian where required by law. If you believe that we may have collected personal data about a child without the necessary consent, please contact us so that we can investigate and take appropriate steps.

Data security

We implement reasonable technical and organizational measures designed to protect the personal data we process against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include encryption, access controls, secure hosting arrangements, and internal policies and training appropriate to the size and nature of our business.

No system can guarantee absolute security, but we continuously review and enhance our safeguards to reduce risks to an appropriate level.

International data transfers

Depending on your location and the location of our service providers, your personal data may be processed in countries that may have different data protection laws than those in your jurisdiction. Where required by applicable law, we implement appropriate safeguards to protect such transfers, such as contractual protections or other mechanisms recognized under relevant regulations.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will update the “Last Updated” date at the top of the Policy, and in some cases we may provide additional notice (such as by email or a notice on the Site) where required by law.

Contact us

If you have any questions about this Privacy Policy, our privacy practices, or your personal data, please contact us at:​

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